◆ Data Protection & Privacy
Your privacy is a core commitment at pkr298. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, who it may be shared with and how you can exercise control over your information.
Our Privacy Commitments
These cards highlight our core privacy principles. The full legal policy follows below — please read it in its entirety.
pkr298 collects only the personal data that is strictly necessary to provide our services, process transactions, fulfil regulatory obligations and improve platform performance. We do not collect data speculatively.
We do not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data is used only as described in this Policy and is never monetised independently.
All data in transit is protected by industry-standard SSL/TLS encryption. Account credentials and payment data are stored using current security best practices and are never stored in plain text.
You have the right to access, correct, export and request deletion of your personal data. We honour these rights and provide a clear process to exercise them without unnecessary friction or delay.
We retain personal data only as long as necessary for the purpose it was collected and to comply with legal obligations — including AML/KYC requirements. Data is deleted or anonymised once the retention period expires.
We use cookies and similar tracking technologies to operate the Platform and improve user experience. Our cookie practices are explained clearly in this Policy, with distinction between essential and optional cookies.
This Privacy Policy ("Policy") sets out how pkr298 ("we", "us", "our") collects, processes, uses, stores and protects personal data in connection with the pkr298 platform located at https://pkr298.cam and all associated services (the "Platform"). This Policy applies to all users, visitors and registered account holders who access or interact with the Platform from any location, including users in Pakistan.
pkr298 is an English-language online betting and live casino information platform designed for users in Pakistan and other permitted jurisdictions. We take the privacy of our users seriously. This Policy has been written in plain English to help you understand, in concrete terms, how your personal data is handled — not to obscure our practices behind impenetrable legal language.
Applicable Framework: pkr298 processes personal data in compliance with the data protection laws applicable in the jurisdiction(s) in which we and our Operators are licensed. Where you are located in Pakistan, please note that the Personal Data Protection Bill (under review at various stages) may apply. We encourage you to review the legislation applicable in your jurisdiction. This Policy does not constitute legal advice.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably identify a living individual, directly or in combination with other data. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transmission, alteration or deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data — in this context, pkr298 and/or its licensed Operators as applicable. |
| "Data Processor" | A third party that processes personal data on behalf of the Data Controller under a documented agreement. |
| "User" / "You" | Any individual who accesses, registers with, or otherwise uses the Platform. |
| "KYC" | Know Your Customer — identity and age verification procedures required by regulatory obligations. |
| "AML" | Anti-Money Laundering — legal obligations requiring monitoring and reporting of suspicious financial activity. |
| "Cookies" | Small data files placed on your device by the Platform to enable functionality, analytics and personalisation. |
The Data Controller responsible for personal data collected through the Platform is pkr298, operating the website at https://pkr298.cam. Where gambling services are provided through one or more licensed Operators, those Operators may act as independent Data Controllers in respect of data collected for the purpose of operating the gambling licence, including KYC, AML and responsible-gambling obligations.
If you have questions about which entity controls your data in a specific context, please contact us at the address provided in Section 15 of this Policy.
We may receive personal data about you from third-party sources, including identity verification providers, fraud prevention agencies, payment processors and analytics partners. All third-party data sharing is governed by data processing agreements that require equivalent data protection standards.
| Purpose | Legal Basis | Data Categories Used |
|---|---|---|
| Account registration and management | Contract performance | Registration data, device data |
| Identity verification (KYC) | Legal obligation | KYC documents, registration data |
| Processing deposits and withdrawals | Contract performance | Financial data, registration data |
| Anti-money laundering (AML) monitoring | Legal obligation | Financial data, usage data |
| Responsible gambling tools and monitoring | Legal obligation / Legitimate interests | Responsible gambling data, usage data |
| Customer support | Contract performance / Legitimate interests | Support communications, registration data |
| Platform security and fraud prevention | Legitimate interests | Device data, usage data, IP address |
| Analytics and platform improvement | Legitimate interests | Usage data, cookie data |
| Marketing communications (where opted in) | Consent | Email address, preferences |
| Legal compliance and regulatory reporting | Legal obligation | All relevant categories |
pkr298 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
No Third-Party Marketing: We do not share your personal data with third parties for their independent marketing purposes. Any marketing you receive from pkr298 is based on your own preferences and opt-in consent as recorded in your account settings.
pkr298 and its Operators may process or store personal data in countries outside of Pakistan. Where data is transferred internationally — for example, to servers or service providers located in the European Economic Area, United Kingdom, Malta, Isle of Man or other jurisdictions — we ensure that appropriate safeguards are in place to protect your data to an equivalent standard as required by applicable data protection law.
Applicable safeguards may include: Standard Contractual Clauses approved by relevant data protection authorities; adequacy decisions; or Binding Corporate Rules. Details of specific transfer mechanisms can be provided upon written request to our Data Protection contact.
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal, regulatory and contractual obligations. Specific retention periods include:
At the end of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
We implement a range of technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:
Your Role in Security: No technical measure eliminates all risk. You are responsible for maintaining the confidentiality of your account credentials and for ensuring that your device is secure. If you believe your account has been compromised, contact support immediately at [email protected].
The Platform uses cookies and similar technologies (including local storage and session storage) to enable core functionality, measure performance and deliver a better user experience. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will impair Platform functionality. Instructions for managing cookies are available in the documentation for all major browsers.
The Platform is strictly for users who are 18 years of age or older — or the higher minimum age required by the applicable Operator or licence jurisdiction. We do not knowingly collect personal data from anyone under the minimum eligible age.
Age verification is conducted as part of the KYC process. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].
Being 18+ does not, of itself, confirm that gambling is lawful in your location. Pakistani users are specifically advised to review applicable local legislation, including the Prevention of Gambling Act, 1977.
Subject to applicable data protection law and any overriding legal obligations (such as AML retention requirements), you have the following rights in relation to your personal data:
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data. Account details can be updated directly in your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
Request that processing of your data be restricted in certain circumstances, for example while a rectification request is being investigated.
Receive your personal data in a structured, commonly used and machine-readable format where processing is based on consent or contract.
Object to processing based on legitimate interests, including direct marketing. You can withdraw marketing consent at any time via account settings.
To exercise any of the above rights, please submit a written request to [email protected]. We will respond within 30 days of receiving a valid request. We may ask you to verify your identity before processing the request.
Users accessing pkr298 from Pakistan should be aware of the following additional considerations:
pkr298 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform services. The effective date at the top of this document will be updated to reflect the date of each revision.
Where a change is material — for example, a new category of data being collected or a new purpose for processing — we will use reasonable efforts to notify registered users via email or a prominent notice on the Platform at least 14 days prior to the change taking effect.
Your continued use of the Platform after the effective date of any amended Policy constitutes acceptance of the updated terms. If you do not agree with the changes, please contact us to discuss your options, including account closure.
For any questions, concerns, complaints or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channels:
PRIVACY & DATA ENQUIRIES
Email: [email protected]
(plain text only — not a clickable link)
Response time: within 30 calendar days of a valid, verified request.
LIVE CHAT & HELP CENTER
Available 24/7 via your account dashboard. For sensitive data-related requests, please use email to ensure a written record is maintained for both parties.
You also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction if you believe your rights under applicable data protection law have been infringed.
Continue Exploring
Our FAQ covers common questions about accounts, payments, bonuses and responsible gambling. Or return to the homepage to explore the full platform.
18+ only, or the higher minimum required by the operator/licence jurisdiction. Local laws may restrict gambling. Play responsibly.